Fusion Networks

FAQ 1

• How do I program my station speed dials?

Getting Started 0

Misc How To's 5

• Polycom SoundStation IP 5000 on a MiVoice Office 250
• DHCP server settings
• Mitel 3300/MiVoice Business - Programming Keys
• Mitel 3300/MiVoice Business - Personal Speed Calls
• Mitel 3300/MiVoice Business - Music on Hold

Mitel 53xx Handsets 3

• Mitel 5212/5312 - Pointing it to your Mitel MiVoice office 250
• Mitel 5320/5320e/5330/5330e/5340/5340e/5360 - Pointing it to your Mitel MiVoice office 250
• Installing a power supply to your handset

Mitel 69xx Handsets 1

• Pointing the 69xx to the Mitel Communication Server

User Guides 8

• Phone Manager User Guide
• Quick Reference Guide
• Call Recorder Quick Reference Guide
• Call Reporter User Guide
• Call Reporter Quick Reference Guide

See all 8 articles

Troubleshooting 0

Mitel 5610 1

• How to set a Mitel 5610 to communicate over a unique SIP Port.

Mitel 53xx Phones 2

• 5320e 5330e 5340e User Guide
• Mitel 5312 User guide

Single Line or Analogue handset 1

• Single line/Analogue handset user guide

Polycom 1

• Polycom VVX 411 Full User guide

Mitel 69xx Phones 4

• Mitel 6940 Quick Reference Guide
• Mitel 6930 Quick Reference Guide
• Mitel 6920 Quick Reference Guide
• Mitel 69xx User Guide

Voicemail 1

• MiVB Vociemail User guide Version 8

Customer Service Manager (CSM)/MiContact Centre Office (MCCO) 1

• Mitel Customer Service Manager (CSM) requirements

General 1

• Calling Party Name and Number

User Guides 1

• Quick Start Guide

Backing Up 1

• How to backup up user configuration files on CSM and MiCCo

Installing 2

• Callviwer, Realviewer and Reporter Requirements
• MiContact Center Office/CSM Port Assignments

FAQ 1

• Why does Reporter Real-Time show hunt group calls being delivered to agents that weren't the longest idle?

Troubleshooting 1

• Micco\CSM clients external to the server do not return any data

MBG 1

• Packet Capture from MBG