Fusion Networks

FAQ 1

• How do I program my station speed dials?

Getting Started 0

Misc How To's 4

• Polycom SoundStation IP 5000 on a MiVoice Office 250
• DHCP server settings
• Mitel 3300/MiVoice Business - Programming Keys
• Mitel 3300/MiVoice Business - Personal Speed Calls

Mitel 53xx Handsets 3

• Mitel 5212/5312 - Pointing it to your Mitel MiVoice office 250
• Mitel 5320/5320e/5330/5330e/5340/5340e/5360 - Pointing it to your Mitel MiVoice office 250
• Installing a power supply to your handset

Mitel 69xx Handsets 1

• Pointing the 69xx to the Mitel Communication Server

Mitel 5610 1

• How to set a Mitel 5610 to communicate over a unique SIP Port.

Mitel 53xx Phones 2

• 5320e 5330e 5340e User Guide
• Mitel 5312 User guide

Single Line or Analogue handset 1

• Single line/Analogue handset user guide

Polycom 1

• Polycom VVX 411 Full User guide

Mitel 69xx Phones 3

• Mitel 6940 Quick Reference Guide
• Mitel 6930 Quick Reference Guide
• Mitel 6920 Quick Reference Guide

Customer Service Manager (CSM)/MiContact Centre Office (MCCO) 1

• Mitel Customer Service Manager (CSM) requirements

General 1

• Calling Party Name and Number

Backing Up 1

• How to backup up user configuration files on CSM and MiCCo

Installing 2

• Callviwer, Realviewer and Reporter Requirements
• MiContact Center Office/CSM Port Assignments

FAQ 1

• Why does Reporter Real-Time show hunt group calls being delivered to agents that weren't the longest idle?