How to's

Directory Import
For global contacts the information is stored and accessed from a single location. This can include a text file in CSV format or a direct database connectio...
Mon, 24 Jun, 2019 at 12:26 PM
How to turn On/Off the Chat function
Navigate to the MCS Home page and log in, then click the cog in the top right hand corner of the web page to navigate to the configuration  section. Go ...
Fri, 26 Jul, 2019 at 12:09 PM
Upgrading MCS Server
The following section outlines the steps that should be taken to successfully upgrade MCS to a later version.   Apply license upgrades and Make a note o...
Sun, 2 Feb, 2020 at 6:37 PM
How to tell what version Phone Manager you have - client level
Open phone manager and click the cog in the top right hand corner as below In the sub menu that appears press "about". You should then ge...
Mon, 3 Feb, 2020 at 12:30 PM
How to tell what version Phone Manager you have - Server level
Log onto your MCS Web page, click on SITE SETTINGS, then SITE LICENSE, the USER CONNECTIONS. This will give you a list of connected users, their client type...
Mon, 3 Feb, 2020 at 12:33 PM
How to Add/Change my 69xx screen saver
Handset Images Mitel 6900 series handsets have the ability to display background images and screen savers. Both of these types of image can be customise...
Mon, 3 Feb, 2020 at 1:02 PM